Vena Cava Collection Return Policy
All returns or exchanges that are submitted within (14)days are eligible for the payment to be refunded to the original form of payment
Merchandise that is past (30) days from the postmarked date of delivery and or receipt will be given an online E- Store Credit.
Damage or Defective Merchandise
In the event your product is damaged or defective, please contact our Customer Service Team CustomerServicea@venacavacollection.com
within fourteen (14) days of receipt of the damaged or defective product and you must provide reasonable proof to us of such damage or defect.
Vena Cava Collection will promptly review any correspondence on damage or defective merchandise, once your request is processed we are happy to send your replacement merchandise no additional cost. Vena Cava Collection will inform you of its decision to approve or deny your request for a new merchandise along with an explanation and or images of your merchandise.